I Ordered, Now What?

HOW DOES SHIPPING WORK?

Small Dog Big Attitude partners with global merchants and artisans in order to provide you the best prices and the most interesting products for your small dog and for you if you checkout our "Jewelry For Mom" page..

Since we ship directly from our partners in these countries, your item(s) could possibly take 3-5 weeks to arriveThis means that your order is shipped from global areas like Thailand, Philippines, Singapore, Slovenia, Russia, China, India, etc. during normal business days (Monday thru Friday). Different countries definitely have different holidays then we have here in the United States so sometimes delays in shipping are beyond our control so we hope you understand. Please do not panic if it does not show up immediately, it's on its way :)

We offer international shipping options too - no matter where you are, you can buy from us! 

Here is how it typically works......... 

  • You place an order.....It will be processed by us within 1-2 business days.

  • Your order is now placed with our vendor(s) for fulfillment typically 1-2 business days.

  • Your order is then processed through their Facility typically 1-2 business days.

  • Your order is now dispatched to their Sorting Center typically 1-2 business days.

  • Your order is then dispatched from their Sorting Center typically 1-2 business days.

  • Your order is now received by our vendors local postal service and sent to their Postal Sorting Center typically 1-2 business days.

  • Your order is now dispatched to Customs for processing 1-3 business days.

  • Your order is now dispatched from Customs to shipping 1-2 business days.

  • Your order has now been shipped to your country 7-10 calendar days.

  • Your order is now dispatched to Customs typically 1-2 business days.

  • Your order is now dispatched from Customs to local postal typically 1-2 business days.

  • Your order is now in transit to your home typically 1-4 business days.

Thank you for choosing to shop with Small Dog Big Attitude!